Contact
Contact Jellutide: Phone Numbers, Emails and Addresses
To contact Jellutide about an order, call the BuyGoods order desk at +1 (302) 200-3480 or email [email protected] with your order ID. That desk handles tracking, changes and refunds. The website inbox, [email protected], answers page questions Monday to Friday, 9:00am-5:00pm ET, and cannot see orders. The label also prints a distributor number, (888) 240-6112.
Written by the Jellutide label deskUpdated
All contacts01
How do I contact Jellutide?
You contact Jellutide through the order desk for anything about a purchase you have made, and through the website inbox for anything about these pages. Both are below.
Tracking, changes and refunds on placed orders go to the BuyGoods order desk at +1 (302) 200-3480. Have your order ID ready.
The office and returns addresses are for mail. Neither one is a shop you can walk into.
Help with a placed order
BuyGoods order desk, for tracking, changes and refunds once you have ordered. Have your order ID ready.
This website
Mon-Fri 9:00am-5:00pm ET. Pages, typos, privacy, press. This inbox cannot see orders.
Office (New York)
1221 Avenue of the Americas, Suite 4100
New York, NY 10020
Mail only. No walk-in sales.
Returns (New York)
40 Wall Street, Suite 1708
New York, NY 10005
Call first for a return authorization. Give your full name, email and order ID. The buyer pays return shipping. Use a tracked service.
Pick the right line02
What is the Jellutide phone number for placed orders?
The Jellutide phone number for placed orders is +1 (302) 200-3480, the BuyGoods order desk. It is the line for tracking, order changes, cancellations and refunds.
Prefer to write? The same desk reads [email protected]. Add your order ID to the subject line.
Picking the right channel first saves a day of forwarding. Use the table.
| Your question | Best contact | Bring |
|---|---|---|
| Where is my package? | +1 (302) 200-3480 or [email protected] | Order ID |
| Change or cancel an order | +1 (302) 200-3480 | Order ID, what to change |
| Refund or return authorization | +1 (302) 200-3480 | Order ID, delivery date |
| Mailing bottles back | 40 Wall Street, Suite 1708, New York, NY 10005, USA | Return authorization first |
| A typo, a privacy request or a press question | [email protected] | The page link |
| A health question about taking the gummy | Your doctor or pharmacist | The bottle and your medicine list |
Refund steps are spelled out on the refund policy page.
The label number03
What is the phone number printed on the Jellutide label?
The Jellutide label prints a distributor phone number, (888) 240-6112. It sits next to "Distributed by: Jellutide, Lewes, Delaware, 19958."
That number is printed on the label, and we pass it on as printed. It is a different number from the order desk.
For anything tied to a purchase, start with +1 (302) 200-3480. The order desk is the one that can look up your order ID, your tracking and your refund.
The label line names the distributor of the product. The order desk line serves orders placed through the official sales page. If one cannot help, ask it to point you to the other.
Website inbox04
Can the Jellutide website email see my order?
No. The website inbox at [email protected] cannot see orders, payments or tracking. It exists for questions about the pages themselves.
Write to it for a typo, a broken link, a privacy request or a press question. Replies go out Mon-Fri 9:00am-5:00pm ET.
If you send an order question there, we can only point you back to the order desk. Going straight to +1 (302) 200-3480 is quicker.
- Good for the website inbox: page errors, privacy, press
- Good for the order desk: tracking, changes, refunds
- Good for a doctor or pharmacist: medicines and health questions
Before you call05
What should I have ready before I call Jellutide?
Have your order ID, the email you used at checkout and the date your package arrived. Those three facts answer most first questions.
For a return, the delivery date matters most, because the 60-day guarantee counts from it.
Keep a pen nearby. Write down any reference the desk gives you.
Order ID
It is in the confirmation email. Search your inbox for the order receipt.
Checkout email
The desk may use it to find the order if the ID is missing.
Delivery date
Check the carrier tracking. It sets the start of the 60-day window.
Jellutide: from $49 a bottle30 gummies · 2, 3 or 6 bottles · free US shipping on 3 or 6 · 60-day guarantee
See packsAddresses06
What are the Jellutide mailing and returns addresses?
There are two New York addresses. The office is at 1221 Avenue of the Americas, Suite 4100, New York, NY 10020, USA. Returns go to 40 Wall Street, Suite 1708, New York, NY 10005, USA.
Both are for mail only. No walk-in sales happen at either one.
Never mail bottles before you have a return authorization from the order desk. Pack your full name, email and order ID inside the box, and use tracking. The buyer pays return shipping. Use a tracked service.
The label lists a third location, Lewes, Delaware, as the distributor's address. It is not a returns address.
Health questions07
Who should I contact about a reaction or a medicine question?
Contact your doctor or pharmacist. Neither the order desk nor this website can give medical advice about Jellutide.
The label asks anyone under a physician's care, taking medication, pregnant or nursing to consult a healthcare professional before use. Bring the bottle so they can read the panel.
The FDA suggests carrying a list of every supplement and medicine to your appointments (FDA, Mixing medications and supplements). If a reaction feels severe, call 911.
Once you feel well, the order desk can still help with a refund under the guarantee.
Tell us08
How do I report a page error or a look-alike Jellutide site?
Email [email protected] with the page link or the copycat web address. We read every message about the site and fix errors in the pages.
Look-alike listings exist. We know of no authorized Amazon, Walmart, eBay or store listing, so a screenshot of one helps us warn other readers.
The brand's orange wordmark spells the name "Jellu Tide" in two words. The bottle prints JELLUTIDE as one word with a small heart over the I. Both appear in official material, so the spelling alone does not tell you a site is fake.
Check the checkout instead. Official order buttons lead to the sales page described on the where to buy page. Who runs this website is explained on about us.
FAQ09
Jellutide contact questions
What is the Jellutide customer service number?
For an order already placed, call the BuyGoods order desk at +1 (302) 200-3480. It handles tracking, changes, cancellations and refunds. Have your order ID ready. The order desk also answers email at [email protected] if you would rather write.
Is (888) 240-6112 the Jellutide order desk number?
That number is printed on the label beside the distributor, Jellutide of Lewes, Delaware. For anything about an order placed through the sales page, the order desk at +1 (302) 200-3480 is the line that can look up your purchase.
What are the Jellutide website email hours?
The website inbox, [email protected], is staffed Monday to Friday, 9:00am-5:00pm ET. It handles page questions, typos, privacy and press. It cannot see orders, so send order questions to the order desk.
Can I visit the Jellutide office in New York?
No. The office at 1221 Avenue of the Americas, Suite 4100, New York, NY 10020, takes mail only, and there are no walk-in sales. To buy, use the order buttons, which lead to the official sales page.
How do I email Jellutide about my order?
Write to [email protected] and put your order ID in the subject line. Say what you need in the first sentence: tracking, a change, a cancel or a refund. For anything urgent before shipping, a phone call is faster.
How do I make a privacy request to the Jellutide website?
Email [email protected] and say what you would like us to do with your data. That inbox handles privacy for this website. Data held by the order desk about your purchase is a matter for the order desk.
Does Jellutide have a live chat?
No live chat is listed among the contact routes. Use the order desk phone, +1 (302) 200-3480, or its email, [email protected], for anything about a placed order. Use [email protected] for questions about the website.
Who wrote this10
Written and reviewed by
Pages built from the label, the sales page and linked NIH, FDA, CDC, FTC and peer-reviewed sources.
Last updated . Read our editorial standards and how we check reviews. This website is run by Ijellutide, an official U.S. Jellutide shop, not by the manufacturer or the distributor. We earn money when you buy through our order links.
Keep reading
More about Jellutide
Official U.S. Jellutide shop
Ready to try Jellutide?
Check the label against your medicines, then pick a pack. Three or six bottles ship free in the US and cost less per bottle, and the 60-day guarantee starts the day the package arrives.
- Secure checkout
- 60-day guarantee
- Ships from the U.S.
